Last updated: 1 September 2026
Nireva ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, shop with us, or receive communications from us.
We collect information you give us directly, including:
Payment card details are processed securely by our payment provider and are not stored by us.
When you visit our website we may automatically collect device and usage information, including your IP address, browser type and version, operating system, pages visited and time on page, and referring website addresses.
We do not sell your personal information. We may share it in the following limited circumstances:
We share information with third-party service providers who perform services on our behalf, such as:
These providers only receive the information they need to carry out their work for us and are not permitted to use it for their own purposes.
We may disclose your information if required by law or in response to valid requests by public authorities.
In the event of a merger, acquisition or sale of assets, your information may be transferred to the acquiring entity.
Nireva is committed to full compliance with A2P (Application-to-Person) messaging regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA guidelines and all carrier-specific requirements.
You may choose to receive text messages from Nireva. Our consent principles are:
Transactional messages: order confirmations, shipping and delivery updates, subscription reminders, customer service responses and account or security alerts.
Marketing messages: special offers and discounts, new product launches, restock alerts and skincare tips (only if you have opted in).
All messages clearly identify Nireva as the sender.
Message frequency varies. Marketing messages are typically up to around 6 per month. Transactional messages are sent as needed in relation to your orders and subscriptions.
Message and data rates may apply, as determined by your mobile carrier. You are responsible for any charges from your carrier for sending or receiving text messages. Contact your carrier for details of your plan.
You can opt out at any time by replying STOP, END, QUIT, CANCEL or UNSUBSCRIBE to any message, or by emailing us at [email protected]. After you opt out you will receive one confirmation message. You may briefly continue to receive messages already in transit.
Reply HELP or INFO to any message, or email us at [email protected] for assistance.
Your mobile information is never shared for marketing. Your SMS consent and mobile phone number are not shared with any third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We share your mobile number only with the SMS providers and telecommunications carriers required to deliver our messages, and with service providers who assist with compliance and delivery under strict confidentiality agreements.
When you opt in to SMS, we collect your mobile number, consent type and timestamp, and message delivery and opt-out status, used solely to deliver messages, honour opt-out requests and maintain compliance records. You may withdraw consent, access your consent records, or request correction or deletion of your SMS data at any time by contacting us.
We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have the right to access, correct or delete your personal information, opt out of marketing, restrict processing, or request data portability. To exercise these rights, contact us using the details below.
We use cookies and similar technologies to run our store, understand how it is used and measure our marketing. You can control cookies through your browser settings; disabling some may affect how the site works.
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Our website and products are intended for adults aged 18 and over. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.
If you have questions about this Privacy Policy, please contact us:
Nireva
390 NE 191st St #8804
Miami, FL 33179, United States
Email: [email protected]
Phone: +1 786-807-3211